Terms of Service

Texan Roots Landscaping, LLC

Last Updated: March 27, 2025

This contract outlines the terms and conditions for all services provided by Texan Roots Landscaping, LLC. By accepting a quote, whether verbally or electronically, and engaging our services, you (the Client) expressly acknowledge and agree to abide by these terms. Please review them carefully. If you have any questions, contact us at support@texanrootslandscaping.com.

1. Quote Validity & Acceptance

  • All quotes are valid for 30 days from the date issued. Prices may be subject to change after this period.

  • By accepting a quote and engaging our services, the client acknowledges and agrees to the Terms of Service outlined within.

2. Lawn Maintenance Services & Invoicing

  • A minimum commitment of five recurring services is required for lawn mowing. One-time mowing bookings are not accepted.

  • Additional fees may apply for overgrown properties requiring extra time to service.

  • After services commence, invoices will be sent after each visit. Clients may opt into auto-billing by request in writing via email to support@texanrootslandscaping.com.

3. New Client Payment Policy

  • All new clients must make their first payment upfront or provide a deposit, depending on the service requested.

  • New clients must have a valid Credit/Debit card saved on file before services begin.

4. Payment Terms

  • Accepted payment methods: Credit/Debit, ACH (via Jobber CRM), cash, or check.

  • We use Jobber CRM to process electronic payments. Jobber uses industry-standard security measures. Please refer to Jobber’s privacy policy for more details.

  • The remaining balance for all invoices are due upon receipt of the final invoice, which will be sent within one business day of project completion.

  • Late Payments: Any payment not received within 30 days of the invoice date will be considered overdue and are subject to a late fee of $30.00 per month, subject to change. Clients will be notified of any overdue balances, and continued non-payment may result in service suspension until the outstanding balance is settled.

5. Project Deposits & Cancellation Policy

  • A non-refundable deposit is required before scheduling services. Failure to pay the deposit will result in scheduling delays.

  • Rescheduling requests must be submitted in writing at least three business days before the scheduled start date.

  • If the client cancels, they agree to pay for all completed work up to the date of cancellation.

  • In case of urgent cancellations, both parties will discuss a fair settlement based on work completed.

6. Taxes

Clients are responsible for all applicable state and local taxes. Tax exemptions are honored only with a valid exemption certificate.

7. Liability & Disclaimers

  • Texan Roots Landscaping, LLC is not responsible for factors beyond our control affecting service outcomes.

  • No refunds are provided for services rendered or materials purchased.

  • Clients must disclose the location of underground installations (e.g., utility lines, irrigation systems). Failure to do so may result in damage for which we are not liable.

  • Service Limitations: Services provided by Texan Roots Landscaping are limited to those explicitly listed in the quote or contract. Any services requested by the client that fall outside the scope of the original agreement will require a new quote and may incur additional charges. Any changes to the project scope must be documented and agreed to by both parties in writing.

8. Service-Specific Warranties

Irrigation Warranty

  • We guarantee materials as specified, but irrigation head or zone quantities may vary due to field conditions.

  • One-year warranty on labor and materials due to faulty installation or defective parts.

  • Damage from natural events, power surges, vandalism, or third-party interference is not covered.

Hydroseed Warranty

  • Hydroseed is guaranteed to germinate if:

    • A functioning automatic sprinkler system is installed.

    • Proper fertilization is applied within 21-28 days after application.

  • Hydroseed is not warranted against:

    • Stormwater runoff from driveways, downspouts, or roofs without gutters.

    • Soil deficiencies caused by third-party topsoil providers.

    • Weather-related damage (rain, wind, hail, etc.).

    • Weed competition, acts of God, theft, or vandalism.

  • Important: Hydroseed is a perishable, live product that requires watering within 1-3 hours of application.

Sod Warranty

  • Guaranteed for 30 days from the installation date.

  • Warranty covers replacement due to faulty installation or defective sod.

  • Sod is not warranted against:

    • Damage from neglect, improper care or watering, or weather-related events, or third-party interference: including pets, wildlife.

Seeding Warranty

  • Texan Roots Landscaping, LLC guarantees that the seed applied will germinate and establish if the following conditions are met:

    • The area is prepared as recommended by our team.

    • Adequate watering and maintenance are provided as per the care instructions given.

    • A functioning irrigation system or regular manual watering is maintained throughout the germination period.

    • The client acknowledges that seeding is not fully comprehensive, and some bare spots may remain, requiring additional overseeding or maintenance over time.

  • The warranty does not cover:

    • Seed damage from weather-related events (e.g., extreme heat, drought, heavy rain, or frost).

    • Seed washout due to stormwater runoff or improper drainage.

    • Damage caused by third-party interference, including pets or wildlife.

    • Failure to meet maintenance or watering instructions.

Softscape Warranty

  • Plants, shrubs, and trees are guaranteed for 30 days following installation.

  • Warranty covers damage incurred to plants prior to or during installation.

  • Softscape is not warranted against:

    • Damage from neglect, improper care or watering, or weather-related events.

    • Damage as a result of an unsuitable planting location for the plant types selected when the location is chosen by the client and settled on against the advice of Texan Roots Landscaping, LLC.

Fertilization Warranty

  • Texan Roots Landscaping, LLC applies quality fertilization products in precise ratios to ensure high-quality lawn care and fertilization.

  • Pre-emergent weed control prevents the germination of kyllinga, dallisgrass, and a variety of broadleaf-type weeds.

  • Post-emergent treatment targets and eliminates broadleaf weeds that have already emerged.

  • Effectiveness may be impacted by factors beyond our control, including: soil conditions, weather patterns, existing lawn health, and client maintenance practices.

  • We do not guarantee specific results due to the variability of environmental and maintenance factors.

  • Texan Roots Landscaping, LLC is not liable for claims related to the perceived effectiveness of fertilization treatments.

9. Project Completion & Client Responsibilities

A final walk-through will be conducted upon project completion. Any concerns must be raised within five days.

10. Right to Subcontract

Texan Roots Landscaping, LLC reserves the right to subcontract any portion of the services provided under this Agreement to third-party specialists or vendors at its discretion, provided such vendors are qualified to perform the work and meet the standards set by Texan Roots Landscaping, LLC. We will ensure that all subcontracted services align with the overall quality and expectations outlined in this contract.

11. Access to Property

The client is responsible for ensuring that there is clear access to the property and that no obstacles (e.g., pets, vehicles, locked gates) hinder the timely completion of work. Any delays caused by lack of access to the property may result in additional charges. Texan Roots Landscaping is not responsible for delays resulting from restricted access or obstructions.

12. Force Majeure (Acts of God)

Texan Roots Landscaping, LLC shall not be liable for any delay or failure to perform due to circumstances beyond our control, including but not limited to acts of God, weather-related conditions, supply chain disruptions, or third-party failures. If any such events occur, Texan Roots Landscaping will make reasonable efforts to notify the client and reschedule services as soon as possible.

13. Photographic Rights

Texan Roots Landscaping, LLC reserves the right to take photographs of completed work for marketing, portfolio, and promotional purposes. These photographs may be used on our website, social media, or other marketing materials. If the client does not wish for their property to be photographed, they must inform Texan Roots Landscaping, LLC in writing prior to the start of services.

Thank you for choosing Texan Roots Landscaping, LLC!

We appreciate your business and look forward to providing you with exceptional service. If you have any questions or need assistance, please don’t hesitate to contact us at support@texanrootslandscaping.com.

 

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